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PRIME Orthodontics Text Messaging (SMS) Terms

Effective October 20, 2026

Text messages from PRIME Orthodontics are sent by Prime Orthodontics PLLC, Newport News, Virginia, (757) 796-7846.

By providing your mobile number and checking the text-message consent box on our patient intake form, you agree to receive conversational text messages from Prime Orthodontics PLLC.

What we text about: conversations with our treatment coordinators and front desk about your or your child’s orthodontic care, including scheduling and appointment details, follow-up on your treatment plan (sometimes with a secure link on our own website), and answers to your questions. We do not send marketing or promotional texts. Consent is not a condition of treatment.

  • Message frequency varies. On average, 1–2 messages per month.
  • Message and data rates may apply.
  • To stop receiving texts, reply STOP at any time. You will receive one confirmation message and no further texts. Reply START to resume.
  • For help, reply HELP, call (757) 796-7846, or email info@hrpediatricdentistry.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Please don’t text sensitive health details; call the office instead.
  • Privacy Policy: https://www.halexdentistry.com/privacy